Interunix provides virtual web hosting to numerous clients, and we have a responsibility to protect each client and to provide the best services available. The following Terms of Service were designed to ensure that these obligations are met.
 

These Terms may be revised from time to time. A customer's use of Interunix's services after changes to the Terms are posted on Interunix's web site, www.interunix.net, will constitute the customer's acceptance of any new or additional terms that result from those changes.

DOMAIN POLICY:

All domain names purchased through Interunix are subject to the following agreements and regulations:

The ICANN Uniform Domain-Name Dispute-Resolution Policy: found at http://www.icann.org/udrp/udrp.htm

gTLD Contract (.com, .net).

gTLD Contract (.org).

.info Contract (.info).

.biz Contract (.biz).

All accounts are set up on a pre-pay basis. All pricing is guaranteed for the term of pre-payment. The customer is responsible for all money owed on the account from the time it was established to the time that the customer notifies Interunix in accordance with the cancellation procedures below of the termination of services. All payment is in USD (US Dollars).

All services will be automatically renewed on their contract renewal date unless previously cancelled by either party according to the cancellation procedures outlined below.

Interunix reserves the right to cancel service at any time. All fees paid in advance will not be refunded. NO REFUND will be entertained, if customer SPAMs from Interunix's server, Hosting Illegal Content/Pirated/Warez/Unauthorized Software or Audio/Video Medias, Hosting pornography content, or a Link from Interunix's hosted website. Any violation of policies which results in extra costs will be billed to the customer (i.e. reconfiguration of server, cleaning up IP address from those common RBLs, etc.)

Interunix is committed to providing a family friendly environment on the web. We are strict about our acceptable content because of this commitment. Never before have we been so bombarded with pornography and morally degrading material than by way of the Internet. We want no part of it.

All services provided by Interunix may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any Malaysia, State or City law is prohibited. This includes, but is not limited to: fraudulent material, unauthorized media files (MP3s, MOV, AVI, WMV, Bit Torrent Seed and Others audio or Video File format), copyrighted material, material we judge to be threatening or obscene or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless Interunix from any claims resulting from the use of the service which damages the subscriber or any other party.

All pornographic content and sex-related merchandising is prohibited on all Interunix servers, whether legal or illegal. This includes sites that may infer sexual content or links to adult content elsewhere. In addition, sites containing profanity or vulgar language are also prohibited.

Sites that promote any illegal activity or present content that may be damaging to Interunix servers or any other server on the internet are prohibited. Links to such materials are also prohibited. Examples of this material include pirated software, hacker programs or archives, and warez sites.

It is also prohibited to engage in activities, whether lawful or unlawful, that Interunix determines to be harmful to its subscribers, operations, reputation, goodwill, or customer relations.

Interunix will be the sole arbiter as to what constitutes a violation of these provisions.

The sending of unwanted/unsolicited bulk and/or commercial messages over the Internet (spamming) is STRICTLY prohibited. This includes sending spam from or through an Interunix server or using an e-mail address or domain that is maintained on an Interunix machine as reference. Spam has a negative impact on consumers and on our systems. It depletes server resources and opens Interunix up to denial of service or "nuke" attacks from recipients of spam. In connection with this policy, the following activities are also prohibited:

Maintaining an open SMTP relay.
Forwarding or posting "chain letters" (multiple forwarding) of any type.
Attempting to cancel, supersede, or otherwise interfere with e-mail messages other than one's own.
Engaging in harassment, whether through language, frequency, or size of messages.
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message.
Interunix will be the sole arbiter as to what constitutes a violation of this provision.

Any attempt to undermine or cause harm to a server, or customer, of Interunix is strictly prohibited.

We currently do not allow IRC or IRC bots to be operated on our servers.

As this is a shared server, customer should not be using more than 10% of the CPU resources for more than 15 minutes. We reserved the right to suspend customer's website prior notice, due to the said website is overloading the server and affecting others client that hosted in the server.

Running programs in the background on a Interunix's server without Interunix's prior written authorization, or running chat rooms, Internet Relay Chat, IRC bots, more than 1,000 emails a day and the like are not acceptable uses of Interunix's servers. Usage of scripts or other utilities to direct pointed domain names to subdirectories without prior authorization from Interunix is prohibited.

Should any client on Interunix's network use network or system resources beyond those explicitly provided to them by Interunix, including but not limited to, disk space or data transfer allowances, Interunix reserves the right to reclaim the resources, if possible, and make reasonable efforts to recover any costs and/or block continued use of the additional resources.

We do not want to limit your success. In fact our goal is to assist you in any way we can to ensure the success of your site. However, you should understand that your site is on a shared server with other sites. Any abuse by one user will affect all other clients on that server. If there is ever a problem we will make every reasonable effort to remedy the situation in a mutually beneficial way. Interunix will be the sole arbitrator in these matters.

System backups are made daily. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. Backups are made for server restoration purposes only. It is the clients' responsibility to maintain local copies of their web content and information. If data loss occurs due to the negligence of the client in securing their account or by an action of the client, Interunix will attempt to recover the data from the most recent archive for a RM 100.00 fee.

Interunix maintains control and any ownership of any and all IP numbers and addresses that may be assigned to the client and reserves in its sole discretion the right to change or remove any and all IP numbers and addresses.

Interunix shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from Interunix's servers going off-line or being unavailable for any reason whatsoever. Further, Interunix shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of Interunix's servers. All damages shall be limited to the immediate termination of service.

The validity and effect of this Agreement shall be governed by and construed and enforced in accordance with the laws of Malaysia, without regard to its conflicts of laws principles.

We reserve the right to refuse, cancel, or suspend service at our sole discretion.

All Sub-Networks, distributive hosting sites and dedicated servers of Interunix must adhere to the above policies.

Failure to follow any term or condition will be grounds for immediate account deactivation.

Any questions or complaints about violations of our policies should be referred to abuse@interunix.net. Each complaint will be investigated

These Terms may be revised from time to time. A customer's use of Interunix's services after changes to the Terms are posted on Interunix's web site, www.interunix.net, will constitute the customer's acceptance of any new or additional terms that result from those changes.

Support will be provided during office hours (9:30am - 5:30pm) and only from Mondays to Fridays. Interunix will be closed on weekends and public holidays.

Support provided for server co-location / dedicated server customers after our standard office hours will be charged a fee of RM 85/hour.

Datacenter visits after office hours will be charged a fee of RM 85 per visit

Remote hands & Eyes does not include installation / major re-configuration of servers.

Server troubleshooting services will be charged RM 85/hour

 

Blog hosting is strictly to be used for blogs if an account has violated this Interunix reserves the right to terminate the account without a refund until and unless the account has been upgraded to either a Medium or Large Budget Web Hosting plan, within 1 week of the first e-mail notice sent out by Interunix's Staff.

 

Late payments for web hosting service will be charged at RM 80/month from expiry of the domain name and or hosting service.

No refunds will be entertained

 

A re-connection fee of RM 250 will be imposed on top of the late payment fee for the Server Co-Location & Dedicated Server services

 

Non payment for more than 6 months and above for server co-location will result in the server being property of Interunix Networking Solutions Sdn. Bhd.

 

By subscribing to any of our services the customer agrees to abide to the above Terms & Conditions


If you have any sort of enquiries please feel free to
 Contact Us